Who we are
Our website address is: https://mezzanineflooringmidlands.co.uk.
What personal data we collect and why we collect it
Comments
When visitors leave comments on our site, we collect the data displayed in the comments form along with the visitor’s IP address and browser user agent string. This information aids in detecting and preventing spam. Additionally, an anonymised string generated from your email address (a hash) may be sent to the Gravatar service to check if you are using it. You can review Gravatar’s Privacy Policy here : https://automattic.com/privacy. Once your comment is approved, your profile picture will be visible to the public alongside your comment.
Media
When uploading images to our site, please avoid including embedded location data (EXIF GPS). Visitors to the site may be able to download and extract any location data from images available on our website.
Contact forms
When you use our contact forms, we collect the information you provide to respond to your inquiries and to ensure we offer tailored support. Your data is securely stored and used only for the purpose of addressing your request.
Cookies
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for convenience. This prevents you from having to re-enter your details for future comments. These cookies will last for one year. When visiting our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser. When you log in, several cookies are set to save your login information and display preferences. Login cookies last for two days, while screen options cookies remain for one year. If you select “Remember Me,” your login will persist for two weeks. Upon logging out, login cookies are deleted. Additionally, if you edit or publish an article, a new cookie is saved in your browser with no personal data, simply indicating the post ID of the article you edited. This cookie expires after one day.
Embedded content from other websites
Our site may include embedded content (such as videos, images, or articles) from other websites. This embedded content behaves as if you visited the other website directly. These external sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, particularly if you have an account and are logged into that site.
Analytics
We use analytics services to gather information about how visitors use our website. This helps us understand visitor behavior, improve our content and services, and ensure a better user experience. Analytics tools may collect data such as IP addresses, user interactions, and browsing habits, but this data is aggregated and anonymised to maintain your privacy.
How long we retain your data
We retain comments and their metadata indefinitely to recognise and approve any follow-up comments automatically rather than holding them in a moderation queue.
For users who register on our website, we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time, except for their username. Website administrators also have access to and can edit this information.
What rights you have over your data
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request the deletion of any personal data we hold about you. This request does not include data we must retain for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
